Vorex (v4.0.35) - Aug 2020

 This release includes new features, a deprecation notice, enhancements, and fixes.

New Features

QuoteWerks Native Integration

As of QuoteWerks Version 5.5 Build 5.13, QuoteWerks offers native integration with Vorex. Build quotes that mix and match products and services from Vorex and QuoteWerks product data sources. Configure QuoteWerks to handoff when the quote converts in order in order to complete the sales cycle in Vorex. For more information, see BMS-QuoteWerks Desktop Integration: Setup.

Retroactive Prorated Billing

Introduced in Vorex 4.0.34, Billing Managers can now send invoices for recurring services in advance, and have any quantity increments or decrements during the invoiced period show up as a prorated charges in the subsequent invoice. This feature is available for all billing unit types. For more information, see Retroactive prorated billing.

Deprecation Notice

QuoteWerks Connector, the plug-in developed by Kaseya, is no longer available for download. Support for the plug-in will be discontinued on October 31, 2020.

Enhancements

API

The API can now return the Bill By User status and Billing Effective Date for contacts.

API

Get tickets API is enhanced to support tickets pagination by adding Total Count to the result list

Ad-Hoc reports

Enabled Join between Contracts and CRM Accounts

Ad-Hoc reports

Additional Exago filters have been added to enable users to produce reports in the UTC time range congruent with their user time zone.

Fixes

System

Fixed: When MFA is enabled, the browser focus was on the username field rather than the MFA code field.

CRM

Fixed: The opportunity edit page listed the first contact in the drop-down rather than the correct contact for the opportunity.

CRM

Fixed: An error was returned when attempting to enable client portal access from VSA for a contact that is synced with IT Glue.

Finance

Fixed: When updating unit price, the billing amount for the first period was calculated incorrectly.

Finance 

Fixed: A one-day proration was applied to the first month of a contract when the service effective date was the first of the month

Ad-Hoc Reports

Fixed: Users were not able to add CRM data and Contract data to the same Ad-Hoc Report.